GOWN SHOPPING

Should I make an appointment before I come in to look at wedding gowns?

Yes and No.  Saturdays and Sundays, appointments are required to ensure we have enough people on staff.  During the week, appointments are preferred but not required. Though we do accommodate walk-ins, appointments are given preference.  Appointments can be made after hours, for special requests with an approval of the manager. Expect your first appointment to be approximately 1 1/2 hours.

How many people can I bring with me on my appointment?

You can bring anyone you like with you.  We would love to meet your family/friends involved in your special day.  However, we  would like to point out that the more entourage you bring, the more opinions to wade through. We highly recommend no small children brought to your appointment.

Does White Arbor Bridal offer onsite alterations?

No!  However, we do have a recommended list of seamstresses for our brides and bridesmaids.

Do you have wedding dresses for last minute shoppers?

Yes!  We have over 50 dresses in stock for the last minute bride.  We have many gowns available in a variety of sizes and prices.

THE APPOINTMENT

What should I bring with me to try on gowns?

You may bring a strapless bra to your consultation, but it is not necessary.  A bridal stylist will be assisting you to get in/out of the gowns.  Shoes are only required during fittings.

Should I bring in pictures from magazines or the internet of gowns I like?

Absolutely!  Scanning magazine photos is part of the fun of wedding gown shopping but, be sure to keep an open mind. Gowns look different in pictures, on line, and on the hanger than actually on the bride.

Can I take pictures of the gowns?

Yes, yes, yes!  We want you to be able to take all the memories with you.  When ordering a dress, it can take several months to arrive.  So a photo of your gown will keep your memory refreshed.

How do I remember the gowns I tried on?

Your stylist will keep records of all of your favorites.

Should I get a sitter for the kids?

As much as we love kids, we strongly recommend you do not bring them to any bridal store.  From a child’s perspective a bridal salon is not a very fun place to be.  They are expected to sit still for an hour or more and can’t touch anything.  It’s also important to get a sitter because this appointment is a time for you to focus on yourself with no distractions.

ORDERING THE GOWN

How much do I have to pay to order a gown?

All gowns are paid in full at the time of ordering.

What forms of payment are accepted?

We accept Cash/Check, Visa/MC/Discover/AMEX

If the wedding is cancelled, can I get my money back?

Unfortunately, no.  There are no refunds, no exchanges or cancellations.  There are no exceptions.

What if I gain/lose weight and the gown doesn’t fit when it arrives?

We can only recommend what size to order based on your measurements on the time of purchase. However, alterations,  in certain circumstances, can be used for positive solutions.

If I order a gown and do not like it, can I send it back?

Unfortunately, no.  There are no refunds, no exchanges or cancellations.  There are no exceptions.